Updated August 26, 2020

 

Our Showroom is open to ONE client group at a time, BY APPOINTMENT. You may book future dates here on our website. Some same-day appointments are available, and you can call our office at 905-889-1239 to inquire about those. Walk-ins will be accommodated when possible but those people with appointments take priority.

  • This will allow us to strictly enforce physical distancing in our showroom. It also allows us to focus on YOU and your project, without distraction. 
  • All visitors are required to wear a mask during their time in our showroom.We can provide masks to those who forget theirs at home.
  • We will have hand sanitizer available, as well as gloves for those who wish to use them.
  • Our washrooms and offices will be strictly off-limits, out of consideration for our staff, who must use these facilities.
  • We also ask that young children not be brought into our showroom until further notice, with the exception of infants in strollers. 
  • If you are not feeling well, we ask that you postpone your visit.

This is our new normal for the foreseeable future. We’re finding that everyone is loving having the showroom to themselves, and we’re loving having one client at a time. Everyone is safer, AND clients have the added bonus of having our undivided attention during their visit. 

Pick-ups from our warehouse will continue to be by appointment only, with extra precautions to be strictly followed as requested by our staff. 

We are back on track with all installations and service visits. Strict COVID-19 protocols will be followed and explained to all clients prior to installation. Failure to comply with these protocols may result in an incomplete installation. 

We invite you to reach out to us by phone and email, or via live chat on our website. We can answer questions about products, update you on the status of orders already placed, or advise builders and designers on specifications. You can also place orders by phone or email.

Stay safe! Stay healthy!