Updated July 22, 2021


Our showroom is now open by appointment. Regardless of any future easing of COVID-19 restrictions, we will continue to work by appointment, with one client in the showroom at a time. This allows us to give you our undivided attention, to learn about your project and help you find the perfect electric fireplace. We started working by appointment because of COVID, but we are continuing because our clients are loving it, and so are we. 

We are also available for virtual visits via Zoom video calls.

You may book future dates here on our website. Some same-day appointments are available due to cancellations, and you can call our office at 905-889-1239, then press 2, to inquire about those. 

Pick-ups from our warehouse will continue to be by appointment only, with extra precautions to be strictly followed as requested by our staff. 

Residential installations and service calls are also resuming, and scheduling is underway. 

FYI, our installation and warehouse team has been receiving vaccinations as quickly as is allowed. We hope that you are doing the same.

We invite you to reach out to us by phone and email, or via live chat on our website. We can answer questions about products, update you on the status of orders already placed, or advise builders and designers on specifications. You can also place orders by phone or email.

Stay safe! Stay healthy!